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Automatisierte Kundenkommunikation: Ein Handy liegt neben einer Armbanduhr auf einem Holztisch. Über dem Display schweben drei leuchtende, transparente Icons – ein Häkchen, ein Briefumschlag und eine Sprechblase – die Echtzeit-Updates und Statusbenachrichtigungen im Ankaufsprozess symbolisieren.

Smart Customer Communication

Transactional Communication For Trade-In Processes

The right information at the right time, without manual effort.

Automatisierte Kundenkommunikation: Ein Handy liegt neben einer Armbanduhr auf einem Holztisch. Über dem Display schweben drei leuchtende, transparente Icons – ein Häkchen, ein Briefumschlag und eine Sprechblase – die Echtzeit-Updates und Statusbenachrichtigungen im Ankaufsprozess symbolisieren.

Smart Customer Communication

Transactional Communication For Trade-In Processes

The right information at the right time, without manual effort.

Automatisierte Kundenkommunikation: Ein Handy liegt neben einer Armbanduhr auf einem Holztisch. Über dem Display schweben drei leuchtende, transparente Icons – ein Häkchen, ein Briefumschlag und eine Sprechblase – die Echtzeit-Updates und Statusbenachrichtigungen im Ankaufsprozess symbolisieren.

Smart Customer Communication

Transactional Communication For Trade-In Processes

The right information at the right time, without manual effort.

Automatisierte Kundenkommunikation: Ein Handy liegt neben einer Armbanduhr auf einem Holztisch. Über dem Display schweben drei leuchtende, transparente Icons – ein Häkchen, ein Briefumschlag und eine Sprechblase – die Echtzeit-Updates und Statusbenachrichtigungen im Ankaufsprozess symbolisieren.

Smart Customer Communication

Transactional Communication For Trade-In Processes

The right information at the right time, without manual effort.

Automatic status update emails

Customers are automatically informed at every relevant status step. Communication takes place in real time and ensures transparency throughout the entire trade-in process. This reduces support inquiries and strengthens trust.

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Marketing tools for running your business

Automation platforms like Marketo or Pardot can automate repetitive tasks, such as lead nurturing and campaign management, allowing you to focus on strategy and creativity.

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Gain valuable insights into your marketing performance

These tools offer customizable templates, advanced automation features, and detailed analytics to help you create and send engaging email campaigns

Automatic status update emails

Customers are automatically informed at every relevant status step. Communication takes place in real time and ensures transparency throughout the entire trade-in process. This reduces support inquiries and strengthens trust.

Event-based triggers

Emails and notifications are automatically triggered by defined events, such as receipt of goods, offer adjustments, or payouts. This ensures that communication happens at exactly the right time. No manual intervention is required.

Reminders & follow-ups

These tools offer customizable templates, advanced automation features, and detailed analytics to help you create and send engaging email campaigns

Automatic status update emails

Customers are automatically informed at every relevant status step. Communication takes place in real time and ensures transparency throughout the entire trade-in process. This reduces support inquiries and strengthens trust.

texttext

Marketing tools for running your business

Automation platforms like Marketo or Pardot can automate repetitive tasks, such as lead nurturing and campaign management, allowing you to focus on strategy and creativity.

texttext

Gain valuable insights into your marketing performance

These tools offer customizable templates, advanced automation features, and detailed analytics to help you create and send engaging email campaigns

Customizable text modules

Customizable text modules Wording, content, and tone of voice can be individually configured.

Branded communication

Branded communication Emails appear in the look and feel of your brand.

Multilingual communicationmunikation

Multilingual communication Support for multiple languages for international setups.

Reduced support workload

Reduced support workload Clear information reduces inquiries and manual follow-up work.

Customizable text modules

Customizable text modules Wording, content, and tone of voice can be individually configured.

Branded communication

Branded communication Emails appear in the look and feel of your brand.

Multilingual communicationmunikation

Multilingual communication Support for multiple languages for international setups.

Reduced support workload

Reduced support workload Clear information reduces inquiries and manual follow-up work.

Customizable text modules

Customizable text modules Wording, content, and tone of voice can be individually configured.

Branded communication

Branded communication Emails appear in the look and feel of your brand.

Multilingual communicationmunikation

Multilingual communication Support for multiple languages for international setups.

Reduced support workload

Reduced support workload Clear information reduces inquiries and manual follow-up work.

Customizable text modules

Customizable text modules Wording, content, and tone of voice can be individually configured.

Branded communication

Branded communication Emails appear in the look and feel of your brand.

Discover the solution for your secondhand business.

Discover the solution for your secondhand business.

Discover the solution for your second-hand business.

Loopia Logo

The automated trade-in and buyback solution with a personal touch.

Success Stories

Our Office

Technoparkstrasse 1

8005 Zurich

Switzerland

info@getloopia.ch

©2026 Loopia by Thingsy AG

Loopia Logo

The automated trade-in and buyback solution with a personal touch.

Success Stories

Our Office

Technoparkstrasse 1

8005 Zurich

Switzerland

info@getloopia.ch

©2026 Loopia by Thingsy AG

Loopia Logo

The automated trade-in and buyback solution with a personal touch.

Success Stories

Our Office

Technoparkstrasse 1

8005 Zurich

Switzerland

info@getloopia.ch

©2026 Loopia by Thingsy AG