The old device pays for the new one.
Your customers trade in through the webshop, at checkout and in store, and pay only the difference.
- Channels
- Webshop
- Checkout
- Store
Example values
The buyback and the bonus come off the price.
The customer hands in the old device as part payment, with a 10% bonus in this example, and pays the rest in one step.
- Webshop
- Checkout
- Store
One trade-in, from the offer back onto the shelf.
-
Offer
A few questions on the condition, then the price is set.
Offer -
Trade in
Credited against the new purchase, the customer pays the difference.
Settlement -
Shipping
Label from your logistics partner, or drop-off in store.
Shipping -
Inspection
Guided in the employee portal, with a counteroffer.
Inspection -
Back on sale
Print the label, booked in the ERP.
Integration
Six chapters. Everything in detail.
Pick what interests you.
- 1
In the webshop
Instant offer in the shop, trade-in in the cart.
More on online trade-in - 2
In store
Entered in store and credited right away.
More on trade-in in store - 3
Buyback prices
Price suggestions from market data, rules from you.
More on buyback prices - 4
Shipping and inspection
Shipping label, guided inspection, customer portal.
More on the inspection - 5
Payout
Credit, store credit or payout.
More on payout - 6
Integration and rollout
Live in the shop in 10 minutes, booked in the ERP.
More on integration
Under your brand, Loopia stays in the background.
Buyback page, widget, customer portal and emails look like your shop.
- Your domain
- Your colors, fonts and copy
- Emails with your sender name
- Headless, if you build your own front end
Hi Marie
Your trade-in 40567
- Offer accepted
- Package received
- Inspected
- Settlement
Inspected offer
Sony Alpha 7 II
Finding: scratch on the screen
More devices come in, and the money stays in the store.
- 2x more trade-ins with the online channelFigures from customer projects
- 50% less effort in processingFigures from customer projects
- 60% of buybacks are trade-ins or store creditFigures from customer projects
“Loopia brings extensive experience in the secondhand sector and was seamlessly integrated into our webshop and ERP. The solution has noticeably simplified our processes from purchase to resale, with many manual steps now automated. Thanks to the online Trade-In channel, we are accessible to our customers around the clock.”
Mario WüestCEO, Photo Vision Zumstein 
What retailers ask before the demo
Do customers have to trade in for a new product?
No. The direct trade-in is the path you encourage with the trade-in bonus, 10% in this example. A customer who would rather have money gets paid by bank transfer or takes a voucher or store credit. You decide how high the bonus is and what it applies to.
Do I have to use every part of Loopia Trade-In?
No. You start with one part, for example the trade-in in the webshop, and add the store or the checkout later. All parts work on the same data.
How do the webshop and the store work together?
Both channels run on the same database. Many customers start the valuation online and complete the trade-in in store, so the online trade-in brings people into the store. Status, prices and stock are always up to date in the employee portal and the customer portal.
Can Loopia connect to our ERP and webshop?
Yes, for example to SAP, Microsoft Dynamics 365, Oracle NetSuite, Shopify or Adobe Commerce. Master data, customer data and bookings are synced automatically, so nobody enters anything twice.
Where does Loopia use AI?
Product recognition finds the model from a photo, and the AI search works even with typos. The pricing AI suggests buyback prices from current market data, and on the marketplace the AI writes the listings. Your team makes the decisions.
Does Loopia support several countries and currencies?
Yes, Loopia works worldwide. Each country runs with its own rules, currencies, languages and logistics partners, and the tax logic follows the country. In the cockpit you see and steer all countries together.
Who owns the customer and transaction data?
You do. Loopia acts as a data processor. You have access to your raw data at any time and can export it or analyze it yourself.
Let’s get to know each other. We show you Loopia live.
Philipp shows you Loopia Trade-In live, online and in store. 30 minutes, with a product from your own range.