The old smartphone pays for the new one.

Your customers trade in smartphones, tablets and laptops with you, online and in store. They pay only the difference.

Trade-in, example values

Pre-owned Apple iPhone 15 Pro in Natural Titanium, back
Apple iPhone 15 Pro 128 GB, Condition B (very good). Buyback $400, with trade-in $440.

More upgrades, inspected devices on the shelf.

For your customers

  • An instant price for the old device
  • Credited right away, with a bonus
  • Start online, drop off in store

For your team

  • Model, storage and color recorded
  • IMEI by barcode scanner
  • The same inspection in every store

These are the devices you take in trade.

Smartphones, tablets and laptops with prices. Switch to trade-in to see the value with the bonus.

Example values, like-new condition
  • Smartphone Apple iPhone 16 Pro 128 GB up to $660
  • Smartphone Apple iPhone 15 Pro 128 GB up to $517
  • Smartphone Apple iPhone 15 128 GB up to $385
  • Smartphone Apple iPhone 14 128 GB up to $264
  • Smartphone Samsung Galaxy S24 128 GB up to $253

What is different with mobile.

  1. New models

    When used prices drop, buyback prices follow.

  2. Reference code

    Value it at home, complete it in store with the code.

  3. Data wipe

    Activation lock and factory reset are part of the inspection.

In the cart or at the till, pay only the difference.

The value with a 10% bonus comes straight off the new device.

  • Webshop
  • Checkout
  • Store
More on trade-in and payout
Example: Apple iPhone 17 Pro 256 GB for $1,299, less the buyback of the Apple iPhone 15 Pro 128 GB $400 and the trade-in bonus $40. To pay $859.

Every device inspected on the same points.

If the condition is off, a counteroffer goes out automatically.

Typical check points, smartphonesExample

  • IMEI or serial number recorded
  • Activation lock off, data wiped
  • Screen: scratches, cracks, touch
  • Frame and back
  • Battery health in percent
  • Cameras, buttons, Face ID
Employee portal

Inspection

Order 40567

Apple iPhone 15 Pro 128 GBSmartphone

IMEI
35 829104 736251 4
Condition
Storage
128 GB
Color
Natural Titanium
Battery health
89%
  • Cable
  • Original box
Guided, step by step
“Loopia’s solution has significantly simplified our trade-in and buyback processes. The intuitive user guidance and enhanced search functions have made a notable difference for our customers. This enables us to recover valuable products for refurbishment and resale, strengthening both our profitability and customer loyalty.”
Philip BauerCOO, Calumet

Used by

  • Calumet
  • Foto.no
  • Photo Vision Zumstein
  • Goecker
  • Camera House

Try it yourself.

Pick a device, its condition and a new model. You see right away what your customer still pays.

trade-in.your-phonestore.com
Your phone store Trade-in

Which smartphone, tablet or laptop do you have?

Not sure which model it is?
Take a photo

AI recognizes the device in the photo and suggests the matching model. Available in your shop, not in this demo.

Find it step by step

A few simple questions about brand, type and size lead to the right model. Available in your shop, not in this demo.

This is a preview and a slimmed-down version of the Loopia trade-in. Prices are examples. In the live solution your customers also get emails, tracking, ID checks and the full product catalog.

What mobile device retailers want to know before the demo

Can customers see that Loopia is behind it?

No. Buyback page, domain and emails run under your brand, online and in store. For your customers it is your service, and Loopia stays in the background.

What happens to prices when a new model comes out?

If you like, Loopia supplies regularly updated market and competitor data. The pricing engine applies your margins and deductions to it. If used prices drop after a model change, your offer stays competitive, and you stay in control.

Do we need special hardware in store?

No. Loopia runs in the browser, on any tablet, PC or laptop. A standard barcode scanner captures the IMEI or EAN faster, but you do not need one.

Can customers start online and drop the device off in store?

Yes. They value the device at home and get a reference code. In store, your team finds the order, checks the actual condition and completes the buyback, as a trade-in for the new device if the customer wants.

What if the condition is off during the inspection?

Your team corrects the condition in the employee portal, for example because of a scratch on the screen. Loopia calculates the new offer and sends it to the customer as a counteroffer, also for a direct trade-in. The customer accepts or declines it in the customer portal.

Do the devices go straight to refurbishment?

Yes. After the inspection, every device has a comparable condition grade and goes to refurbishment for resale. Condition and product data go to your ERP and your shop through the interface.

Philipp Glauser
Philipp GlauserCo-Founder

Let’s get to know each other. We show you Loopia live.

Philipp shows you Loopia Trade-In live, online and in store. 30 minutes, with a product from your own range.